Privacy Policy

1. Information We Collect

When you visit our website, purchase a license, or activate our software, we collect only the necessary minimum information:

• • Customer Contact & Order Details: Your name, email address, mobile number, and payment confirmation ID when you purchase a license, so we can generate and deliver your official activation key.
• • Hardware Identifier (HWID): A cryptographic hash/device fingerprint generated from your machine components (motherboard and CPU) solely to bind and validate your single-machine software license.
• • Technical Validation Signals: Periodic online license heartbeat pings to verify active subscription status and anti-tamper security.
• • Website Browsing Data: Standard anonymous server logs and cookies to ensure website performance and security.

2. How We Use Your Information

We strictly use your information for the following legitimate business purposes:

• Generating and sending your software activation key via on-screen display, email, and WhatsApp.
• Verifying license authorization when Aura Pix Pro starts up.
• Providing direct customer support, remote setup assistance, and troubleshooting.
• Notifying you of important software updates and new features.
• Preventing piracy, unauthorized license sharing, and fraudulent transactions.

3. Payment Security

All online payments are processed through secure, RBI-authorized Indian payment gateway partners supporting UPI (PhonePe, GPay, Paytm), Credit/Debit Cards, and NetBanking. We never store or have access to your bank passwords, CVVs, or card numbers. All payment sessions use 256-bit SSL encryption.

4. No Selling or Sharing of Personal Data

We do NOT sell, rent, lease, or trade your personal information, mobile number, or email address to any third-party marketing companies, advertisers, or spammers. Your data is used exclusively for Aura Pix Pro software licensing and studio support.

5. Data Security & Retention

We implement industry-standard administrative and technical security measures to protect your license and contact data against unauthorized access, loss, or alteration. License records are maintained securely to enable future re-activation and support.

6. Contacting Us for Privacy Requests

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please reach out to: